Here are some examples of kind feedback by our clients who chose to share their special moments with Novotel Singapore Clarke Quay:
“Last but not least, Iqbal was excellent in managing the night. He really made me feel confident and at ease with his decisiveness and responsiveness in dealing with all matters. I have feedback from my guests that the service that night was great and I am sure it is credit to Iqbal’s management skills. Some of us manage to catch a glimpse of his pre-wedding brief and were all very impressed. My friend who was helping me coordinating for the night, has also helped many others before and mentioned that Iqbal was one of the best he has ever worked with. He is now seriously considering Novotel as one of his choices for his own banquet. His own brother had a wedding at Raffles hotel which he helped and he mentioned it was a mess. The manager there never gave the feeling that he had control over his own staff.
All in all, I would like to say that you and your team truly personify great service with heart.”
- Darren Cheng dated 6 May 2014
“Thank you very much for all the helps that you have provided to us especially to all the last minutes changes.
I also want to mention that Logarajah the banquet manager, for all his help during the banquet. I believe that with his help, the banquet may not be as successful as what it was that day.
We are looking forward for the next stay at Novotel.”
- Yancai dated 6 Mar 2014
“We are very pleased with the service by Novotel Clark Quay. Will like to provide our sincere review. The banquet manager – Mr Mohammad Iqbal. He has really been a great source of support and provided his professional advice throughout our wedding banquet. One significant event to note, Melvin has misplaced his car keys, Mr Iqbal has gone all out to check the banquet perimeters for the keys and provide us constant updates. We are deeply impressed with his dedication and follow-through. He also made sure the coordination between our friends and the crew are well established too.”
- Yurong & Melvin dated 8 Jan 2014